Gephi forums

I just installed Gephi 0.9.2 into Program Files (x86). When I open the program, the Welcome box pops-up, and in the background I can see the "Graph" window say "Initializing.." and then it closes. Screen shot is attached.

System Info:

• OS: Windows 7 64bit

• Ram: 16 gig

• Display Adapter 1: Intel (HD) Graphics Family

• Display Adapter 2: AMD Raedon (TM) HD 8500M/8700M

• Java 10 SDK installed

• Java 8 JRE installed

Steps Taken Thus Far to Remedy:

• Cleared User/Appdata/Roaming/.gephi/ to ensure only "0.9.2" is in there

• Updated .conf file to use memory setting of -Xmx1400m and then tried -Xmx5000m

• In 'Device Manager', ensured that both display adapters have most recent driver software

Any ideas on what else I need to try?

This is probably a graphics card drivers problem. Please make sure they are up to date.

Does not open file cause it says Gephi is not responding

Hi,

I have the same issue - here are my log files from the last attempts - I hope you might be able to help....

Matt

SO I have checked for Intel(R) HD graphics 520 updates and it appears to be updated but I get a note that says the driver may be modified by the manufacturer so contact them for updates. Of course that would mean I can find it in the mess of Micrsoft support -

I uninstalled and reinstalled it but that hasn't helped. I tried to find if I could upgrade that driver but can't find anything that leads me to believe I can.

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffebd57f4b9, pid=732, tid=0x00000000000023ec
#
# JRE version: Java(TM) SE Runtime Environment (8.0_171-b11) (build 1.8.0_171-b11)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.171-b11 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig9icd64.dll+0x55f4b9]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

According to Wikifix this code is partially due to an improperly installed operating system - which would support the former note from the event tab...but how do I fix it?