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Gephi forums •Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION
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Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Posted: 14 Dec 2017 12:48
by nickdgephi
I installed Gephi and when trying to start it it shows a splash screen then dies. This is on Windows 7 64 bit.

I've updated Java. I've tried editing the #jdkhome="/path/to/jdk" line in the config file, as suggested elsewhere, but this hasn't made any difference.

The log output is attached. Any help would be appreciated.

Thanks.

Re: Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Posted: 14 Dec 2017 12:53
by eduramiba
This is a graphics card driver crash. Try to update your graphics card(s) drivers and make sure to use your best card in case you have more than one.

Re: Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Posted: 15 Dec 2017 11:28
by nickdgephi
OK, thanks. I'll have a go.