Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Problems with getting it running
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nickdgephi
Posts: 2
Joined: 14 Dec 2017 12:41

Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Post by nickdgephi » 14 Dec 2017 12:48

I installed Gephi and when trying to start it it shows a splash screen then dies. This is on Windows 7 64 bit.

I've updated Java. I've tried editing the #jdkhome="/path/to/jdk" line in the config file, as suggested elsewhere, but this hasn't made any difference.

The log output is attached. Any help would be appreciated.

Thanks.
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hs_err_pid21632.zip
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eduramiba
Gephi Code Manager
Posts: 976
Joined: 22 Mar 2010 15:30
Location: Madrid, Spain

Re: Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Post by eduramiba » 14 Dec 2017 12:53

This is a graphics card driver crash. Try to update your graphics card(s) drivers and make sure to use your best card in case you have more than one.

nickdgephi
Posts: 2
Joined: 14 Dec 2017 12:41

Re: Gephi crashing on startup with EXCEPTION_ACCESS_VIOLATION

Post by nickdgephi » 15 Dec 2017 11:28

OK, thanks. I'll have a go.

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